Welcome to Paws and Claws, your trusted source for handmade pet treats. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
Paws and Claws is an online pet bakery based in the state of Georgia. We specialize in small-batch, handmade treats designed to spoil your furry companions. Our products are not intended to diagnose, treat, cure, or prevent any illness or condition and should be used as supplemental treats—not meal replacements.
2. Eligibility to Purchase
To purchase from our website, you must be at least 18 years old or have permission from a parent or guardian. You must also provide accurate and complete shipping and payment information.
3. Sales Restriction – California
Due to specific state regulatory requirements, Paws and Claws does not sell or ship pet treats to addresses within the state of California.
Orders placed with a California shipping address will be canceled and fully refunded.
We regret any inconvenience and appreciate your understanding.
4. Product Use and Disclaimer
All Paws and Claws treats are handmade and may vary slightly in appearance. Please supervise your pet during treat consumption and ensure they have access to fresh water. If your pet has allergies or special dietary needs, consult with your veterinarian before introducing new treats.
5. Payment and Shipping
We accept major credit and debit cards through secure third-party payment processors. Orders are typically processed within 10 business days and shipped via standard or expedited services as selected at checkout. Shipping times may vary based on location and carrier delays.
6. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 7 days of delivery for assistance. We’ll do our best to resolve the issue promptly.
7. Intellectual Property
All website content, including images, recipes, logos, designs, and written material, is the exclusive property of Paws and Claws. Unauthorized use or reproduction is strictly prohibited without prior written consent.
8. Limitation of Liability
Paws and Claws is not liable for any adverse reactions, injuries, or issues arising from the misuse or improper handling of our products. Treats should only be given as directed and are not a substitute for veterinary care.
9. Privacy Statement
Paws and Claws values your privacy. We collect only the information necessary to process your orders and improve your experience. This may include your name, address, email, and payment details. We do not sell or share your personal information with third parties, except as required to fulfill your order or comply with legal obligations.
All transactions are processed securely, and we take reasonable measures to protect your data. By using our website, you consent to our collection and use of information in accordance with this Privacy Statement.
For questions or concerns about your data, please contact us at pawsandclawspetbakery@gmail.com.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.
11. Contact Information
If you have any questions about these Terms, our products, or your privacy, please contact us:
Paws and Claws
Email: pawsandclawspetbakery@gmail.com
